Onsite Travel Fee
Within 10 miles of Charlotte**
- Outside of Charlotte 50 cents a mile up to 50 miles within Mecklengberg County
- Travel fee will be no more than 25 dollars.
- Travel Charges are non-refundable. You are welcome to call or email us to make an appointment to meet with us in New Windsor to avoid fees.
Repair Evaluation
| · Diagnose P.C Problem.· Inform Customer with options for resolution· To be paid before any work proceeds | $24.99 |
Windows Install
| · Backup Data· Format Hard Drive· Load Customer Supplied Operating System
· Install all drivers for built in hardware. · Perform Windows update |
$99.95 |
Hard Drive Cloning
| · Copy mirror image from one hard drive to another ( if image is going into a different system than the original image additional charges may apply) | $54.99 |
Windows Upgrade
| · Upgrade Windows Operating System ( customer provides disc and valid license key)· The estimate of 1 hour assumes 100% compatibility. (Additional charges may apply if system needs additional configuration. For example, Updated drivers .) | $45.99 |
Data Backup
| · DATA BACK-UP TO ANOTHER HARD DRIVE UP TO 20GB ($35.00 PER ADD. 10 GB)· TRANSFER OF DATA BACK TO ORIGINAL SYSTEM. | $44.99 |
Advance Hardware Install
| · Installation of internal pc component such as Motherboard, Processor. | $54.99 |
Standard Hardware Install
| · Installation of an internal pc component such as a graphics card, memory, hard drive, optical drive printer or scanner.· Install any included software and drivers necessary for the hardware to function on the computer· 24.99 per additional part. | $34.99 |
Software Install
| · Determine compatibility of software for install or repair and configure 1 software title· Perform necessary software updates· Software not included. | $29.99 |
Computer Setup
| · Physically Set up 1 pc or mac including the computer, monitor, keyboard mouse and speakers· Organize wires and cables· Install 1 new software application (software not included.) 24.99 per software application after first
· Install 1 new external device or peripheral (device not include.) 5 dollars for each device. · Configure your computer to access your existing internet account and 1 email account · Test your computer to make sure it is functioning properly. |
$99.99 |
Computer Tuneup
| · Perform system and software updates.· Improve pc speed and performance by optimizing windows startup· Cleaning up pc of all unwanted garbage files (temp, cookies…)
· Remove unwanted programs such as trialware … · Create user accounts (if needed) · Test and Verify computer hardware and software functionality |
$39.99 |
Residential Computer Networking
| · Installation, configuration and securing your router.· Configure router to communicate with your Internet Service Provider.1. For Example, Road Runner, Earthlink, Verizion…
· Secure network · Set up File, printer and media Sharing · VoIP (voice over internet protocol) phone Setup if applicable · Repair Network and internet connectivity if necessary. · Add an additional device wirelessly – 49.99 if device doesn’t have wireless capabilities built in. |
79.99 and up |
Security and Performance
| Bronze· Installation of Antivirus and/or anti-spyware software with current updates.1. Installation of your own antivirus or spyware removal program such as Norton, MacAfee, panda…
2. Have us install Comodo Internet Security Premium (free edition) and Spybot Search and Destroy installed · Enable Basic Security functions enabled such as pop-up blockers, internet explorer phishing filter and O/S immunization · Removal of unwanted or unused programs on request. |
$49.99 |
| Silver· Installation of Antivirus and/or anti-spyware software with current updates.1. Have us install Comodo Internet Security Pro 20152 and Spybot Search and Destroy installed
· Enable Basic Security functions enabled such as pop-up blockers, internet explorer phishing filter and O/S immunization · Removal of unwanted or unused programs on request. |
$79.99 |
| Gold· Installation of Antivirus and/or anti-spyware software with current updates.1. Have us install Comodo Internet Security Complete 20152 and Spybot Search and Destroy installed
· Enable Basic Security functions enabled such as pop-up blockers, internet explorer phishing filter and O/S immunization · Removal of unwanted or unused programs on request. |
$99.99 |
2Comodo Internet Security Pro and Complete 2015 will have 1 year subscription.
Virus and Spyware Removal
| · Includes 1 P.C for Support.· Removes all Virus, Spyware, malware and malicious software from your computer.· Repair any O/S issues.
· Install all O/S updates and security patches · Verify that your system run properly. |
$59.99 and Up1 |
1 Based on severity of Virus and Sypware infection.